At Jamroll Limited, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Jamroll Limited collects, uses, stores, protects, and handles information when you visit or use our website, create an account, place an order, contact us, or otherwise interact with our services.
By using the Jamroll Limited website, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use our website and services, we may collect information such as:
Full name.
Phone number.
Email address.
Delivery address.
Billing information.
Account information.
Order history.
Product and purchase information.
Payment-related information necessary to process transactions.
Customer service communications.
Information you provide when submitting a return, refund, complaint, or support request.
Technical information relating to your use of our website.
We aim to collect only information that is relevant and reasonably necessary for providing our products and services.
We may collect information when you:
Create an account.
Place an order.
Complete a checkout process.
Contact our customer support team.
Submit a return or refund request.
Subscribe to communications or promotional updates.
Participate in promotions, surveys, or other activities.
Browse or interact with our website.
Some technical information may also be collected automatically through cookies, analytics tools, server logs, or similar technologies.
Jamroll Limited may use your information to:
Create and manage your account.
Process and confirm orders.
Deliver products to your requested address.
Process payments and refunds.
Verify customer and order information.
Provide customer support.
Respond to questions, complaints, and requests.
Send order confirmations and delivery updates.
Process returns, exchanges, replacements, and refunds.
Prevent fraud, misuse, or unauthorized activity.
Improve our website, products, services, and customer experience.
Understand website traffic and usage patterns.
Maintain website security and functionality.
Comply with applicable legal and regulatory requirements.
Send promotional or marketing communications where you have provided consent or where otherwise permitted by applicable law.
Jamroll Limited respects the confidentiality of customer information.
We do not sell or rent your personal information to third parties.
Where necessary to provide our services or fulfill legitimate business and legal purposes, we may share relevant information with trusted third parties, including:
Courier and delivery partners.
Payment gateways and payment service providers.
Technology and website service providers.
Hosting and infrastructure providers.
Analytics and service providers.
Customer support or operational service providers.
Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law.
We aim to share only information that is reasonably necessary for the relevant purpose.
Third-party service providers receiving information from us are expected to handle such information for the applicable service, contractual, operational, or legal purpose.
Where online payment facilities are available, payments may be processed through third-party payment gateways or payment service providers.
Jamroll Limited does not intentionally store sensitive debit or credit card information on its own servers unless specifically required and lawfully permitted for the relevant service.
Customers should review the privacy and security policies of the relevant payment service provider when making online payments.
Jamroll Limited may use cookies and similar technologies to:
Improve website functionality.
Remember customer preferences.
Maintain shopping cart information.
Understand website traffic and usage.
Improve website performance.
Provide relevant website features.
Analyze customer interactions with our website.
You may disable or restrict cookies through your browser settings.
However, disabling certain cookies may affect the functionality or availability of some website features.
Jamroll Limited takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
However, no method of electronic transmission, internet communication, or digital storage can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their own account credentials and personal information.
If you create an account on our website, you are responsible for keeping your login credentials confidential.
You should not share your password or other account credentials with unauthorized persons.
If you believe that your account has been accessed without authorization, please contact Jamroll Limited as soon as reasonably possible.
Subject to applicable laws and legal limitations, you may request to:
Access personal information held by us.
Correct inaccurate or incomplete information.
Update your personal information.
Request deletion of personal information where legally applicable.
Withdraw consent for certain communications.
Opt out of promotional or marketing communications.
Certain information may need to be retained where required for legal, accounting, transaction, dispute-resolution, security, or legitimate business purposes.
Where permitted and where applicable, Jamroll Limited may send promotional or marketing communications regarding products, services, offers, or updates.
Customers may opt out of promotional communications by following the unsubscribe instructions included in the communication or by contacting us.
Even if you opt out of marketing communications, we may still send necessary transactional communications such as order confirmations, delivery updates, account-related notices, or important service information.
Jamroll Limited may retain personal information for as long as reasonably necessary to:
Provide our products and services.
Complete transactions.
Maintain business and transaction records.
Resolve disputes.
Process returns and refunds.
Prevent fraud and misuse.
Comply with legal, regulatory, tax, accounting, or other applicable obligations.
Protect our legitimate business interests.
The retention period may vary depending on the type and purpose of the information.
Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.
Jamroll Limited does not control the privacy practices, security, or content of third-party websites.
We recommend reviewing the applicable privacy policy and terms of any third-party website before providing personal information.
Our website and services are not intentionally designed to collect personal information from children.
If we become aware that personal information has been submitted by a child in circumstances where such collection is not permitted, we may take reasonable steps to remove or address that information as appropriate.
Jamroll Limited may update or modify this Privacy Policy from time to time to reflect changes in our business, website, services, technology, operational practices, or applicable legal requirements.
Any updated Privacy Policy will be published on this website.
Customers are encouraged to review this page periodically for the latest information.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Jamroll Limited
Registered Address: House: 654, Road: 09 Ave: 04, Mirpur DOHS, Dhaka 1216, Bangladesh
Trade License No.: TRAD/DNCC/088150/2022
Email: info@jamroll.xyz
Phone: +880 1784-398934
Website: www.jamroll.studio